- Unlimited remote support - 1 visit per week (24 hours notice) - Provide Support for up to 10 users - 8 hours * 5 Days week
'- Unlimited remote support - up to 2 visits per week (2 hour per visit) - Provide Support for up to 20 users - 12 hours * 6 Days week Service Coverage
'- Unlimited remote support - up to 5 visits per week (3 hour per visit) - Provide Support for up to 40 users - 12 hours * 7 Days week service coverage